Search Engine Optimization (SEO) is an essential aspect of digital marketing for cannabis brands and dispensaries. SEO is the process of optimizing your website to rank higher in search engine results pages (SERPs) and generate more organic traffic to your site. In this blog post, we'll discuss why SEO is important for cannabis brands and dispensaries and provide tips on how to improve your SEO strategy.
Why is SEO important for cannabis brands and dispensaries?
Increased Visibility: In today's digital age, most people start their search for a product or service online. SEO helps your brand or dispensary become more visible to potential customers. By ranking higher in SERPs, your business is more likely to be found by those searching for cannabis products or services.
Cost-effective: SEO is a cost-effective way to reach your target audience. Unlike paid advertising, where you pay for each click or impression, SEO generates organic traffic that is free.
Brand Authority: By optimizing your website for search engines, you can establish your brand as an authority in the cannabis industry. This can help to build trust with potential customers and increase their confidence in your brand or dispensary.
Long-lasting results: Unlike paid advertising, the results of SEO are long-lasting. Once your website ranks well in search engines, it can continue to generate traffic and leads for your business.
Tips for improving your SEO strategy
Keyword Research: Conduct keyword research to identify the terms that people are using to search for cannabis products or services. Use these keywords throughout your website, including in page titles, meta descriptions, and content.
Optimize Website Structure: Ensure that your website is easy to navigate and has a clear structure. Use header tags (H1, H2, H3, etc.) to organize your content and make it easy for search engines to crawl your site.
Mobile-friendly: With the majority of internet traffic coming from mobile devices, it's essential that your website is mobile-friendly. Ensure that your site is optimized for mobile devices to improve user experience and search engine rankings.
High-quality Content: Create high-quality content that is informative and engaging for your target audience. Use relevant keywords and phrases in your content, but avoid keyword stuffing.
Link Building: Build high-quality backlinks to your website from other reputable websites in the cannabis industry. This helps to establish your brand as an authority in the industry and improves your search engine rankings.
SEO is essential for cannabis brands and dispensaries that want to increase their online visibility, reach their target audience, and establish themselves as an authority in the industry. By implementing these tips, you can improve your SEO strategy and generate more organic traffic to your website.
At ZMA Cannabis Marketing, we specialize in SEO and digital marketing for cannabis brands and dispensaries. Contact Rich Zeldes today (Rich@ZMACannabisMarketing.com) to learn more about how we can cost-effectively attract visitors to your website.
Common Mistakes that Cannabis Dispensaries Make When Trying to Market their Business to Consumers
As more states continue to legalize cannabis, the industry is becoming increasingly competitive. In order to stand out and attract new customers, cannabis brands and dispensaries need to implement effective marketing strategies. However, there are some common mistakes that businesses make when trying to market their products and services to consumers. In this article, we'll take a closer look at these mistakes and how to avoid them.
1. Failing to Understand Your Target Audience
One of the most critical mistakes that cannabis businesses make is failing to understand their target audience. Without a clear understanding of who your customers are and what they want, it can be challenging to create effective marketing messages and campaigns. Take the time to research your target audience, their needs, preferences, and behaviors, and create marketing strategies that cater to their unique interests and desires.
2. Lack of Brand Identity and Consistency
Another common mistake is a lack of brand identity and consistency. Without a consistent brand message, it can be challenging to build trust and loyalty with your audience. Develop a strong brand identity, including a logo, color scheme, and voice, and make sure that all marketing materials, from social media posts to packaging, are consistent with your brand's message.
3. Ignoring Online Presence
With the rise of e-commerce and online shopping, having a strong online presence is critical for the success of any business. However, many cannabis brands and dispensaries neglect their online presence. Make sure your website is up-to-date, user-friendly, and optimized for search engines. Utilize social media to engage with your audience and share valuable content.
4. Overlooking Compliance
In the highly regulated cannabis industry, compliance is crucial. Ignoring compliance regulations can result in costly fines, loss of license, and even legal action. Make sure that all marketing materials, including advertising and packaging, comply with state and federal regulations.
5. Not Tracking Marketing ROI
Finally, many businesses fail to track the return on investment (ROI) of their marketing campaigns. Without tracking and analyzing your marketing efforts' effectiveness, it can be challenging to determine which strategies are working and which ones need improvement. Utilize tools such as Google Analytics to track website traffic and engagement and evaluate the ROI of your marketing campaigns.
As the cannabis industry continues to grow, it's critical for businesses to implement effective marketing strategies to stand out from the competition and attract new customers. By avoiding common marketing mistakes and implementing best practices, businesses can create compelling marketing campaigns that resonate with their target audience, build brand loyalty and drive revenue.
ZMA Cannabis Marketing can help you develop a marketing plan to bring your business to the next level. Contact Rich Zeldes today (Rich@ZMACannabisMarketing.com) to learn more about how we can help you stand out and attract more customers.
How to Use a Content Marketing Strategy to Increase Awareness, Spark Customer Enthusiasm and Build Fan Loyalty for Your Cannabis Dispensary
As the cannabis industry continues to grow, competition in the market is increasing. For cannabis brands and dispensaries to stand out and attract customers, they need to have a solid marketing strategy in place. One effective way to do this is by implementing a content marketing strategy. In this article, we will discuss how to use a content marketing strategy to increase awareness, spark customer enthusiasm, and build fan loyalty for your cannabis brand or dispensary.
What is Content Marketing?
Content marketing is a strategic marketing approach that involves creating and distributing valuable, relevant, and consistent content to attract and retain a clearly defined audience. The ultimate goal of content marketing is to drive profitable customer action.
In the cannabis industry, content marketing can be a powerful tool to educate, inform, and engage with customers. By providing high-quality and valuable content, brands and dispensaries can create a strong following of loyal customers.
Identify Your Target Audience
Before creating any content, it's important to identify your target audience. Who are your ideal customers? What are their interests, preferences, and pain points? By understanding your target audience, you can create content that resonates with them and provides value.
Create Valuable and Educational Content
Creating valuable and educational content is the cornerstone of a successful content marketing strategy. In the cannabis industry, there are numerous topics that you can cover. For example, you can create content about the benefits of different strains, the effects of cannabis on the body, the history of cannabis, or the legal landscape of the industry.
It's important to note that your content should be educational and not promotional. Instead of pushing your products or services, focus on providing value to your customers. This will help establish your brand as an authority in the industry and build trust with your customers.
Use Various Content Formats
To reach a wider audience, it's important to use various content formats. Some popular formats include:
Consistency is Key
Consistency is key when it comes to content marketing. It's important to create a content calendar and stick to it. By consistently publishing valuable content, you can build a loyal following of customers who look forward to your content.
Measure Your Results
Measuring your results is essential to determine the effectiveness of your content marketing strategy. By tracking metrics such as website traffic, social media engagement, and lead generation, you can identify what is working and what needs to be improved. Use this data to adjust your strategy and make improvements where necessary.
Content marketing can be a powerful tool to increase awareness, spark customer enthusiasm, and build fan loyalty for your cannabis brand or dispensary. By creating valuable and educational content, using various content formats, being consistent, and measuring your results, you can establish your brand as an authority in the industry and build a loyal following of customers.
If you need help creating a content marketing strategy for your cannabis brand or dispensary, ZMA Cannabis Marketing is here to help. Contact Rich Zeldes today (Rich@ZMACannabisMarketing.com) to learn more.
How to Use Target Audience Analysis to Increase Awareness and Attract Customers to Your Cannabis Dispensary
When it comes to marketing your cannabis brand or dispensary, understanding your target audience is essential. By conducting a target audience analysis, you can gain valuable insights into your ideal customers, their interests, and behaviors. In this blog post, we’ll explore how you can use target audience analysis to increase awareness and attract customers to your cannabis brand or dispensary.
1. Identify Your Ideal Customer
The first step in conducting a target audience analysis is to identify your ideal customer. Consider demographics such as age, gender, income, education, and location. Think about the lifestyle and interests of your ideal customer, including hobbies, values, and beliefs. This information will help you create a customer persona that represents your ideal customer.
2. Research Your Market
Once you have identified your ideal customer, it’s important to research your market. Analyze the current market trends and behavior of your target audience. Look for industry reports, surveys, and studies that can help you gain insights into the cannabis industry and your competitors.
3. Understand Your Customers’ Needs and Pain Points
By understanding your customers’ needs and pain points, you can create marketing campaigns that resonate with them. Consider what your customers are looking for in a cannabis brand or dispensary. Do they want a wide variety of products? Are they looking for high-quality, organic products? Are they seeking a specific experience or ambiance in a dispensary? By answering these questions, you can create a message that addresses their needs and pain points.
4. Create a Unique Value Proposition
A unique value proposition (UVP) is a statement that explains why your cannabis brand or dispensary is unique and better than your competitors. By creating a UVP that resonates with your target audience, you can differentiate yourself from the competition and attract more customers. Make sure your UVP is clear, concise, and easy to understand.
5. Develop Targeted Marketing Campaigns
Once you have conducted a target audience analysis, it’s time to develop targeted marketing campaigns. Use the insights you have gained to create campaigns that speak directly to your ideal customer. Choose the right channels to reach your target audience, whether it’s through social media, email marketing, or outdoor advertising.
A target audience analysis is a critical step in creating effective marketing campaigns for your cannabis brand or dispensary. By identifying your ideal customer, researching your market, understanding your customers’ needs and pain points, creating a unique value proposition, and developing targeted marketing campaigns, you can increase awareness and attract more customers to your business.
At ZMA Cannabis Marketing, we specialize in helping cannabis brands and dispensaries conduct target audience analysis and create effective marketing campaigns. Contact us today to learn more about our services and how we can help you grow your brand or dispensary with targeted marketing campaigns. Contact Rich Zeldes today (Rich@ZMACannabisMarketing.com) to learn more about our marketing services and how we can help you stand out and attract more customers.
How to Use Digital Media to Increase Awareness and Attract Customers to Your Cannabis Brand or Dispensary
Consumer digital media has become an essential tool for cannabis brands and dispensaries looking to increase awareness and attract more customers. With so many people spending time online, it’s important to have a strong digital presence to reach your target audience. In this blog post, we’ll explore how you can use consumer digital media to grow your cannabis brand or dispensary.
1. Create a Strong Website
The first step in using consumer digital media to promote your cannabis brand or dispensary is to create a strong website. Your website is the foundation of your digital presence, and it’s where potential customers will go to learn more about your brand or dispensary. Your website should be visually appealing, easy to navigate, and provide all the information your customers need to make informed decisions.
2. Develop a Content Marketing Strategy
A content marketing strategy is an essential tool for attracting customers to your cannabis brand or dispensary. By creating valuable content that resonates with your target audience, you can establish yourself as an authority in the industry and build trust with your customers. Your content can take many forms, such as blog posts, social media posts, videos, or podcasts.
3. Utilize Social Media
Social media is an essential part of any digital marketing strategy. With so many people spending time on social media platforms like Facebook, Instagram, and Twitter, it’s a great way to reach your target audience and build brand awareness. You can use social media to promote your content, share news about your brand or dispensary, and engage with your customers.
4. Use Paid Advertising
Paid advertising is a powerful way to increase awareness of your cannabis brand or dispensary. You can use platforms like Google Ads or Facebook Ads to target specific audiences and drive traffic to your website or dispensary. Paid advertising can be expensive, so it’s important to have a clear strategy in place and track your results to ensure a positive return on investment.
5. Leverage Influencer Marketing
Influencer marketing is another effective way to increase awareness of your cannabis brand or dispensary. By partnering with influencers who have a large and engaged following on social media, you can reach a wider audience and build trust with potential customers. When choosing influencers, it’s important to choose ones who align with your brand values and have a relevant audience.
At ZMA Cannabis Marketing, we specialize in helping cannabis brands and dispensaries increase awareness and attract customers. Contact Rich Zeldes today (Rich@ZMACannabisMarketing.com) to learn more about how we can help you stand out and attract more customers.
PUT YOUR BRAND ON A BILLBOARD: How to Use Outdoor Billboards to Increase Awareness and Attract Customers to Your Cannabis Brand or Dispensary
Outdoor billboards have been a popular form of advertising for decades, and they continue to be an effective way to increase awareness and attract customers to your cannabis brand or dispensary. With creative and strategically placed billboards, you can reach a large audience and leave a lasting impression. Note: Since each state has distinct rules for outdoor cannabis-related marketing, it’s important to work with partners who have experience placing billboards for cannabis brands. In this blog post, we’ll explore how you can use outdoor billboards to grow your cannabis brand or dispensary.
SCREEN TIME FOR YOUR CANNABIS BRAND: What Cannabis Brands and Dispensaries Should Know about Programmatic Digital Out-of-Home Advertising
In the world of advertising, cannabis brands and dispensaries face unique challenges. They are operating in a heavily regulated industry that is still shrouded in stigma, and their marketing efforts must be carefully crafted to avoid running afoul of laws and regulations. One advertising channel that is becoming increasingly popular among cannabis brands and dispensaries is programmatic digital out-of-home (PDOOH) advertising. In this blog post, we will explore what PDOOH advertising is, how it works, and why it can be a valuable tool for cannabis brands and dispensaries.
What is Programmatic Digital Out-of-Home Advertising?
PDOOH advertising is a way to target and display digital ads on out-of-home screens in real-time. PDOOH screens include any kind of digital screen that is placed in public locations, such as bars, restaurants, grocery stores, taxis, health clubs and gas stations. PDOOH advertising allows advertisers to target specific locations and audiences at specific times, using data to optimize the effectiveness of their campaigns.
How Does Programmatic Digital Out-of-Home Advertising Work?
PDOOH advertising uses real-time bidding (RTB) to display ads on PDOOH screens. Advertisers use a demand-side platform (DSP) to bid on ad space on PDOOH screens in real-time. The ad space is auctioned off in milliseconds, with the highest bidder getting their ad displayed on the screen. The DSP uses data to target specific locations and audiences, and to optimize the effectiveness of the ad.
Why Programmatic Digital Out-of-Home Advertising is Valuable for Cannabis Brands and Dispensaries
1. Targeted Advertising
PDOOH advertising allows cannabis brands and dispensaries to target specific locations and audiences at specific times. This means that they can reach people who are in the vicinity of their dispensary or who are likely to be interested in their products. For example, a dispensary could use PDOOH advertising to display ads for their products in the area around their store during rush hour or in the evening when people are more likely to be out shopping.
Cannabis brands and dispensaries face strict regulations when it comes to advertising. PDOOH advertising can help them stay compliant by allowing them to target audiences that are 21 and over. They can also use data to ensure that their ads are not displayed near schools or other sensitive locations.
PDOOH advertising can be a cost-effective way for cannabis brands and dispensaries to advertise. It allows them to target specific audiences and locations, ensuring that their ads are displayed to the right people at the right time. This means that they can avoid wasting money on ads that are not effective.
4. Brand Building
PDOOH advertising can be a powerful tool for building a cannabis brand. It allows brands and dispensaries to display their ads on high-impact screens in public locations, increasing their visibility and creating brand awareness.
Best Practices for Programmatic Digital Out-of-Home Advertising
Here are three key steps for cannabis brands and dispensaries looking to get started with PDOOH advertising:
1. Know Your Audience
Use data to understand your audience and target your ads accordingly. PDOOH advertising allows you to target specific locations and audiences, so use this to your advantage.
2. Use High-Impact Creative
The screens used in PDOOH advertising are high-impact, so make sure that your creative is eye-catching and attention-grabbing. Use high-quality images and video along with engaging messaging to capture people's attention.
3. Test and Optimize
Use data to test and optimize your campaigns. Experiment with different locations, times, and messaging to see what works best.
If you're looking for help with your cannabis marketing strategy, ZMA Cannabis Marketing can help. Contact Rich Zeldes today (Rich@ZMACannabisMarketing.com) to learn more about our marketing services and how we can help you stand out and attract more customers.
Reaching Your Target Audience: 6 Ways Your Cannabis Dispensary Can Connect with the Right Consumers
As a business owner in the cannabis industry, it's important to understand how to effectively reach your target audience. With the growing popularity of cannabis products, competition in the market is on the rise, making it crucial to stand out and attract customers to your dispensary.
Here are some tips to help you reach your target audience and drive sales for your cannabis dispensary:
Know Your Target
The first step in reaching your target audience is understanding who they are. Consider factors such as age, gender, location, interests, and purchasing habits. Once you have a clear understanding of your target audience, you can tailor your marketing efforts to effectively reach them.
Use Social Media
Social media is a powerful tool for reaching and engaging with your target audience. Platforms such as Instagram, Facebook, and Twitter allow you to connect with potential customers and build a community around your brand. Share content that appeals to your target audience, such as educational articles about the benefits of cannabis and promotions for your products. Be sure to also interact with your followers and respond to their questions and comments.
Develop a Strong Website
An effective website is crucial for attracting and retaining customers. Make sure your website is user-friendly, visually appealing, and easy to navigate. Include high-quality product images, clear descriptions, and a seamless purchasing process to make it easy for customers to find what they're looking for and make a purchase.
Partner with Influencers
Influencer marketing can be a highly effective way to reach your target audience. Partner with influencers who have a following that aligns with your target audience. They can promote your products to their followers and give you exposure to a wider audience. When working with influencers, be sure to choose those who are a good fit for your brand and who share your values.
Offer Promotions and Discounts
Offering promotions and discounts is a great way to attract new customers and incentivize repeat purchases. Consider offering discounts for first-time customers, loyalty programs, and seasonal promotions. Be creative and find ways to stand out from your competitors.
Take Advantage of Email Marketing
Email marketing is a cost-effective way to reach your target audience and keep them informed about your products and promotions. Build a list of subscribers and send regular emails featuring new products, promotions, and other updates. Personalize your emails and make them relevant to your subscribers to increase the chances of them engaging with your content.
In conclusion, reaching your target audience is crucial for the success of your cannabis dispensary. By understanding your target audience, utilizing social media, developing a strong website, partnering with influencers, attending industry events, offering promotions and discounts, and utilizing email marketing, you can effectively reach and engage with your target audience.
Your Next Step
If you're looking for help effectively reaching your target audience, consider working with ZMA Cannabis Marketing. We're a team of experienced marketing professionals who specialize in helping cannabis dispensaries reach their target audience and drive sales. Contact Rich Zeldes today (Rich@ZMACannabisMarketing.com) to learn more about how we can help you achieve your marketing goals.
As the cannabis industry continues to grow, it's important for businesses to be aware of the regulations surrounding cannabis advertising. In order to reach your target audience and achieve your marketing goals, it's crucial to ensure that your advertising is compliant with all applicable laws and regulations. Here's what you need to know to keep your cannabis advertising compliant.
Know Your State Laws
The first step in ensuring that your cannabis advertising is compliant is to know the laws in your state. Different states have different regulations regarding cannabis advertising, so it's important to be familiar with the specific laws in your state. Some states have stricter regulations, while others are more lenient.
Avoid Making Health Claims
When advertising cannabis products, it's important to avoid making health claims. This includes claims that a product can cure, treat, or prevent any medical conditions. These types of claims are not only usually false, but they can also get you into trouble with the Federal Trade Commission (FTC). The FTC is responsible for regulating false or misleading advertising, and they take these types of claims very seriously.
Don't Target Minors
Another important aspect of compliant cannabis advertising is avoiding the targeting of minors. This includes advertising on websites or platforms that are primarily used by minors, such as video games or some social media sites. Additionally, your advertising should not depict minors using or engaging with your products.
Use Appropriate Language
When advertising cannabis products, it's important to use appropriate language. This includes avoiding slang terms or words that could be considered offensive. Additionally, your advertising should not contain any images or graphics that are sexually suggestive or violent.
Work with an Experienced Marketing Agency
Finally, it's a good idea to work with an experienced marketing partner, such as ZMA Cannabis Marketing, to ensure that your cannabis advertising is compliant. Our team of marketing professionals has extensive experience in the cannabis industry, and we're knowledgeable about the regulations and restrictions surrounding cannabis advertising. By working with us, you can rest assured that your advertising will be compliant and effective.
Want Compliant Advertising? Start Here
Ensuring that your cannabis advertising is compliant is crucial for reaching your target audience and achieving your marketing goals. By knowing your state laws, avoiding making health claims, avoiding the targeting of minors, using appropriate language, and working with an experienced marketing agency, you can keep your cannabis advertising compliant and effective.
If you're looking for help ensuring that your cannabis advertising is compliant, consider working with ZMA Cannabis Marketing. We're a team of experienced marketing professionals who specialize in the cannabis industry and have a deep understanding of the regulations and restrictions surrounding cannabis advertising. Contact Rich Zeldes today (Rich@ZMACannabisMarketing.com) to learn more about how we can help you achieve your marketing goals.
Originally written for NewJerseyCannabusiness.com
When opening a cannabis dispensary, most owners understandably focus on pressing issues such as funding, product, logistics and regulations. But take a look at states where recreational cannabis has long been legal and you’ll find another important trend, as well. The dispensaries that succeed tend to pay special attention to one other essential aspect of their business: smart marketing.
Like with any retail category, cannabis is a highly competitive business that gets more crowded with every license issued. To be successful you need to distinguish your dispensary with a unique brand, create a plan to reach valuable customers, and understand how to turn them into loyal fans.
The good news: there are ways to achieve this. Many dispensaries discover that it’s a good idea to get help from experienced marketers. In those cases, it pays to work with a team that understands the state-by-state rules and other challenges of cannabis marketing. But whatever direction you decide to take your marketing efforts, a good place to begin is by asking yourself these five questions:
Do I have a vibrant, coherent brand?
Sure, your dispensary has a name. But that’s not a brand – not until you infuse it with a specific set of characteristics that you want your business to stand for. To be effective, your brand should be authentic – something you truly believe in. Ideally, it should also be distinctive. This means learning all you can about your competition’s strengths and weaknesses, to find a niche or brand personality that you can own. But once you settle on your brand characteristics, it’s not enough to simply state them. You need a smart marketing effort to communicate the brand values in a consistent, coherent way.
There can be various aspects to your dispensary, of course, but which stand above the rest? Do you stand for wellness? The community? A good time? Social justice? Sustainability? Customer service? Product quality? There are many different types of brands that can be effective, but you have to choose one that is meaningful to you and live it every day.
Who are my best potential customers?
Part of a smart marketing plan is understanding your geographic market and identifying the segments that offer the best opportunity for you. It’s important to know your zip code demographics. Is your area young, old, wealthy, poor, conservative or progressive? The more you know, the better you can plan. In addition to demographics, it’s common to target two or three distinct audience segments. The target audience that you decide to pursue will influence your messaging, advertising, product mix, pricing, sales training — just about everything.
One target might be daily dosers who favor flower with high THC content and low prices. Another might be weekend dabblers who favor edibles and vape pens (and are less price sensitive). Another might be wellness seekers who experiment with topicals and tinctures. A good marketing plan identifies the targets that are right for your business, and comes up with effective ways to reach the audiences you want. You can’t engage with the entire community at once, and you shouldn’t try. Your marketing dollars are precious. Spend them only to reach your desired customers
How can I provide customers with a special brand experience both online and in-store?
Your brand should be consistent and clearly conveyed at every customer touchpoint – your website, social media accounts, advertising, and the in-store experience.
Consumers almost always start their shopping process online. Does your website make a good first impression? Does it embody your brand? Does it provide practical information to various levels of cannabis consumers? Is it intuitive and easy-to-use? A good dispensary web site needs a content strategy. If you have a minimal, generic website that is primarily a link to your ecommerce partner, you’re missing the opportunity to convey your brand to a prospective customer. And, of course, whatever you do, it’s important optimize your site for search engine optimization (SEO) to help your target customers find you.
Social media can be challenging for cannabis companies because of its many restrictions. But an active social media presence does need to be part of how you engage with your audience and build your brand. Even more critical: your in-store shopping experience, which should be the ultimate embodiment of the brand. Each of your target customer types should feel welcome and comfortable in your store. If you’re targeting weekend dabblers, your environment and communications can’t be intimidating. If you’re going after cannabis veterans, the in-store messaging that you provide them shouldn’t be too elementary.
Is my business focused on customer loyalty and advocacy?
After you’ve done all the work to earn a new customer, it’s crucial to keep them coming back. The cost to attract a new customer is often more than the revenue earned from their first purchase. Your true target is the lifetime value of that customer, which can be substantial. Loyal customers lead to a profitable, enduring business.
Customer loyalty starts with a good shopping experience but is nurtured with timely, targeted ongoing communication via text or email. A loyalty program is part of this, but it’s also important to provide messaging that is relevant to your customer. A cannabis connoisseur may want to know about a new strain or the effects of various terpenes, while a new cannabis user seeks more basic information. When possible, you should segment your customer lists and target your communication to their unique interests and needs.
Am I encouraging (and using) customer feedback?
Many consumers decide which brands or retailers to consider based on peer reviews. You need to actively encourage your customers to write online reviews on Google, Leafly, Weedmaps and elsewhere. Some dispensaries offer a discount to customers who leave an online review within 24 hours. It’s often worth it. Sharing positive customer reviews can be an effective advertising and promotional tool.
You also need to manage the sites where your online reviews appear. You’ll want to thank customers for good reviews and respond to those who may have negative feedback. The users of those sites will appreciate that you care about what your customers have to say. And being open to customer feedback can also lead you to make improvements to your business.
Inexperienced dispensary owners sometimes take a “Field of Dreams” approach to finding customers, guessing that “if you build it, they will come.” But in this highly competitive field, attracting and keeping an audience isn’t quite that simple. To establish a lasting, successful dispensary, you need to create a distinctive brand, target the right customers with the right messages, and pay attention to building customer loyalty. It’s smart marketing and smart business, and an essential part of making your dispensary dreams real.